Frequently asked questions

Before the work begins.

Straight answers about estimates, coverage, scheduling, payment, and what to expect from a Jumpstart Media project.

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01Where do you work?+

We coordinate residential and commercial projects across the United States and Canada. Availability, travel, and local permitting requirements are confirmed during the first project review.

02Do you provide estimates?+

Yes. We begin with a short discovery call and project details, then provide a written scope with assumptions, allowances, timeline, and pricing.

03Are you licensed and insured?+

Project requirements vary by trade and jurisdiction. We confirm the appropriate licensed and insured project team before work is scheduled.

04Can you work around business hours?+

Yes. For commercial projects, we can plan phased, evening, or off-hour work where the scope and local requirements allow.

05How does scheduling and payment work?+

Choose a service and submit your preferred timing. After the scope is confirmed, you receive a secure Square payment step for any approved deposit or scheduled service.

06Do you warranty the work?+

Written workmanship coverage is included in the project agreement. Product and material warranties vary by manufacturer and are documented with your scope.

07What should I prepare before an estimate?+

Photos, approximate dimensions, the property address, desired timing, and any known material preferences help us make the first conversation more useful.