Information we collect
We may collect information you provide directly, including your name, email, phone number, property location, service interests, project details, and preferred timing.
We may also receive limited technical information such as browser type, device type, referring page, and general usage data through essential website technologies and analytics tools, when enabled.
How information is used
We use information to respond to inquiries, evaluate service availability, prepare estimates, coordinate projects, improve the website, maintain security, and comply with legal obligations.
We do not sell personal information. We may share information with service providers or project partners only when reasonably necessary to operate the website, respond to your request, process an approved payment, or deliver contracted work.
Forms and payments
Website inquiry forms are processed through Netlify Forms. If a payment is required, approved payments are completed through Square. Jumpstart Media does not collect or store complete payment card details on this website.
Retention and choices
We retain inquiry and project records only as long as reasonably needed for customer service, business, legal, and recordkeeping purposes. You may request access, correction, or deletion of personal information by emailing contact@jumpstartmedia.com, subject to applicable exceptions.
Contact
Questions about this policy may be sent to contact@jumpstartmedia.com or mailed to Jumpstart Media, 346 W Andrus Rd, Northwood, OH 43619.